We look forward to hosting you!

Have you booked a vacation on the big platforms only to realize that the fees you’re paying add up to almost an entire extra night? Booking directly will remove those fees.

When you book directly with a professional hospitality company like Digs Co. | Vacation Rentals, you’re supporting a small business who has the guest’s best interests at heart. We believe that we can enhance our community through stellar hospitality and give our guests a great reason to return.

Airbnb guests are exempt from the additional screening, as Airbnb does this for us!

The vacation rental industry is quickly becoming one of the most popular ways to travel. Unfortunately, there are going to be people out there who take advantage of the absence of a lobby concierge, and an uptick in burglary and damage has been a trend. We want to ensure that we not only have a safe community for our guests, but that we protect our homes.

We’ve partnered with a 3rd party (Safely) to conduct guest screening. You will be asked to provide a photo of your ID, as well as a selfie confirming that you match the ID on the reservation. It takes 5 minutes, and give everyone peace of mind!

Much like a hotel, we require that our guests register everyone in their party, as well as any vehicles that are going to be parked on property. This helps us identify not only who our guests are, but which cars are permitted to be on site.

We love to accommodate this request when we can. If we have another guest departing or arriving on the same day as you, we require the entire window of time to turn over the home, so we won’t be able to offer this.

However, if we can, we offer 1 hour free of charge, and then $30 per hour up to 2 extra hours (3 hours total). We won’t know until 24 hour prior to your dates, so be sure to ask our guest services team. If you want more than 3 hours extra, we invite you to reserve the night before or the night after to ensure you can arrive at your leisure.

Ask our guest services team about rates for an additional night.

Damage happens and we certainly don’t want to nickel and dime over a broken dish! Simply notify our team so that we can work on replacing or repairing the item and your damage waiver (included in each reservation) will pay for it!

It’s that simple!

Our turnover team is comprised of cleaners, inspectors and hot tub/ pool maintenance. Not only are we cleaning, but we also:

• Sanitize high touch areas

• Wash and dry all of the linens and towels

• Put away dishes

• Haul garbage

• Clean the hot tub or pool

• Re-stock all of the soaps, paper goods, amenities and welcome basket goodies

• And more!

Of course! We will ship most items directly to you. We charge a $30 fee for our time, plus shipping fees.

Apart from our cancellation policies stated in each listing, we invite our guests to purchase travel insurance to cover their reservation. We understand that there are many circumstances outside of our control that could prevent you from traveling, therefore, the best way to gain peace of mind is to insure your trip. Upon booking confirmation, you will be sent a link with an option to purchase travel insurance.